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SupportTalk to a Person, Not a Ticket Queue
Existing client, new quote, or something that needs fixing today — here’s the fastest way to reach us.
Call or Text
Reach the scheduling line seven days a week. Text a photo of the problem and we’ll price it from that.
(855) 608-9274Price It Yourself
Residential services are priced live. Choose a service, enter the square footage, lock in your quote.
Open the calculatorService Request
Missed spot, extra visit, schedule change or a re-clean under your plan. We confirm the same day.
Open the formWhen We Work
Residential crews run daytime hours. Commercial crews run overnight so occupied properties stay open.
Email [email protected] for anything on an existing account, or [email protected] for a new quote.
Urgent outside these hours? Call (855) 608-9274 and leave the property address — the on-call scheduler picks it up.
How can we help?
A Crew You Can Actually Reach
No call centre and no ticket queue. The number you call is answered by the people who schedule the crews, seven days a week.
Support & Billing
The questions our existing clients ask most.
01 Something was missed. What now?
Send a photo within seven days of the visit and we come back and correct it at no charge — that’s our satisfaction guarantee. Plan clients get priority on re-cleans.
02 How do I change or pause my plan schedule?
Call or email with the property and the dates. Schedule changes with 48 hours’ notice carry no fee.
03 Is the instant quote the final price?
It’s an accurate estimate for standard conditions. We confirm final pricing after a quick property review — heavy staining, restricted access or unusual surfaces can shift it.
04 Do you invoice, or is payment due on the day?
Residential jobs are due on completion. Commercial and plan accounts are invoiced monthly on net terms once the account is set up.
05 Can you send a COI to our management company?
Yes. Send us the certificate holder details and we’ll have our carrier issue it directly, usually within a day.
06 What happens if it rains on my scheduled date?
We move you to the next available slot and let you know the same morning. Rain doesn’t change your price.
